Simple Health Plus LLC

Privacy Policy

Effective Date: 8/1/25

Last Updated: 9/24/25

Simple Health Plus (“we,” “our,” “us”) is committed to protecting the privacy and security of our subscribers (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you subscribe to Primary Care 360.

1. Information We Collect

We may collect the following types of information when you subscribe to Simple Health Plus:

Personal Information: Name, email address, phone number, billing address, date of birth, and payment details.

Technical Information: Device identifiers, browser type, IP address, and usage data when you access our website or platform.

Communication Information: Records of your communications with our support team, including email, chat, or phone interactions.

2. How We Use Your Information

We use your information for purposes including:

To provide and improve our healthcare services.

To process payments and maintain subscription accounts.

To comply with legal, regulatory, and security requirements.

To send you service-related updates and important notices. SMS messages are sent only to users who have explicitly opted in, and marketing messages are not sent unless a user has separately and explicitly consented.

To analyze platform performance and improve user experience.

3. Information Sharing & Disclosure

We do not sell or rent your information. We do not collect any personal health information you share with your doctors. We may share your information only as necessary to:

Legal & Regulatory Authorities: When required by law, regulation, or valid legal request.

Business Transfers: In the event of a merger, acquisition, or other business restructuring, where subscriber data may be transferred.

3A. SMS & Mobile Information Privacy

We do not share, sell, rent, or disclose mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information may only be shared with service providers or subcontractors who support essential business operations such as customer service or messaging delivery, and only to the extent necessary to provide those services. Such providers are contractually prohibited from using mobile information for their own marketing or promotional purposes.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. All data is stored and transmitted using secure encryption protocols (such as TLS 1.2 or higher).

5. Data Retention

We retain subscriber information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.

Restrict or object to certain processing activities.

Request a copy of your data in a portable format.

Withdraw consent for certain uses of your data (where applicable).

To exercise these rights, please contact us at [email protected]

7. Children’s Privacy

Our services are intended for individuals 18 years and older. Individuals aged 13–17 may use the Services only with verified parental or legal guardian consent. We do not knowingly collect mobile phone numbers or SMS consent from minors under 13, and we do not collect SMS consent from individuals under 18 without verified parental or guardian consent.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at: